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Salesforce.com in Gartner, Web Suite, Loyalty Lab


The news as of the first coffee this morning, and the music is a nice Sonny Rollins album for a cool, slightly overcast day, Saxophone Colossus. Some critics call this album a great jazz classic, that may be, First Coffee doesn't know jazz well...
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Instant Dispatch's CRM Award


The news as of the second cup of coffee this morning, and the music is the boozy, bluesy, ragged brilliance of The Faces, that poor man's Rolling Stones fronted by rock genius Rod Stewart and future uptown Stone Ronnie Wood. No band in history...
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Dear Recruiter


Dear Recruiter,I know you have a stressful job and it feels like a sales gig where the more number of people you cold call, the better your chances of success and social engineering are. But here are a few tips before you call my phone or that of my...
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Dealing with rater over-confidence


With good performance review processes, you have the employee complete a self rating before you meet. Generally many employees rate themselves quite hard, or on par with your views of their performance. But what do you do if the person has rated...
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Google SocialGraph API


The Social Graph API makes information about the public connections between people on the Web easily available and useful for developers. Developers can query this public information to offer their users dramatically streamlined “add friends”...
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$15 Million from Bessemer


Tomorrow morning we will announce that we've raised another $15 million to help Intacct to grow our business. This is on top of $14 million we raised in June 2007 and raises the total amount invested in Intacct since its founding to just more than...
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